- What kind of guarantee do you have?
- What is an Ebook?
- Do I need any special software to read an Ebook?
- Will I get an instant download of my purchase?
- Which methods of payment do you accept?
- I cannot download my purchase! What shall I do?
- What kind of guarantee do you have?
We stand behind our products 100%.
We want you to be satisfied with your purchase.
We take all the risk on your purchase.
Unless a longer guarantee is stated on the sales page, we offer a 60 day, no questions asked, no hassle, money back guarantee.
Just email your request for a refund to:
ideas@ideamerchant.com
- What is an Ebook?
The term Ebook stands for electronic book. It is basically a book in digital form that can be read on your PC. They come in many formats including PDF, exe and Word.
- Do I need any special software to read an Ebook?
Most Ebooks can be read using the default software of your PC or MAC computer. For Ebooks in PDF format, you will need Acrobat Reader which can be obtained from www.adobe.com. Ebooks in Word format will require Microsoft Word or Microsoft Word Reader.
Many Ebooks come in exe format which can be read on any PC, but not MAC. We note on any product that comes as an .exe file that it is not MAC compatible.
You will also need extracting software such as Winzip ( www.winzip.com ) to unpack your purchase from the ZIP folder that it will arrive in.
- Will I get an instant download of my purchase?
Yes. After you have made your payment, you are then redirected to a page where you can download your purchase straight away.
- Which methods of payment do you accept?
Currently we accept credit card and debit card payments by PayPal.
If you haven't got a FREE PayPal account click here to get one!
- I cannot download my purchase! What shall I do?
Very cccasionally your connection to our server will fail and you will be unable to reach the download page. Simply contact us and we will help you.
Please make sure that you tell us your invoice number and the product you are trying to download to make it easier for us to send you the correct information.
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